Returns & Exchanges for Sony Parts
At Sony Parts, we want to ensure your electronics repairs are successful, which is why we offer a 30-day return policy for all genuine components and accessories. If your part is defective or incorrect, you can return it in its original packaging for a full refund or exchange.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack with Care
Place the electronic component back into its anti-static bag and original box to prevent damage during transit, ensuring all manuals and small hardware are included.
Ship the Package
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.
Inspection and Refund
Once our technicians verify the part's condition and serial number, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing